Customer Support

At the forefront of our values. We’ll be there to support your journey, every step of the way.

Our mission is to provide the highest quality engineered products and solutions to our global customers. Building innovative and solution-based evaporator systems for a wide range of applications and operating conditions, with 100% customer support, OEM parts and equipment that simply doesn’t break.

Warranty

Components

One year warranty on all EcoMister components.​

Mechanical Failure

One year mechanical failure warranty.​

ELECTRIC MOTORS

Minimum One year warranty Electric Motors.

PUMP SYSTEMS

One year warranty on Pump Systems.​

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Parts & SERVICE

We offer factory-backed OEM EcoMister Genuine Parts to support your needs and your customers. We stand behind our product, and offer our expertise and knowledge to help you get the right parts in a timely manner.

2-Day Delivery Guarantee*

*Delivery guarantee is 2 standard business days for delivery services within North America, provided by UPS. The cost of shipping will depend on your location, the carrier chosen, and the size and weight of the product purchased.

Request Parts

WARRANTY

  • One year warranty on all EcoMister components.
  • One year mechanical failure warranty.
  • 90-day diaphragm failure warranty.
  • 90-day warranty on diaphragm pumps and diaphragms in electronic control valves.
  • 90-day warranty on PTO clutch.