Customer Support
At the forefront of our values. We’ll be there to support your journey, every step of the way.
Our mission is to provide the highest quality engineered products and solutions to our global customers. Building innovative and solution-based evaporator systems for a wide range of applications and operating conditions, with 100% customer support, OEM parts and equipment that simply doesn’t break.
Warranty
Components
One year warranty on all EcoMister components.
Mechanical Failure
One year mechanical failure warranty.
ELECTRIC MOTORS
Minimum One year warranty Electric Motors.
PUMP SYSTEMS
One year warranty on Pump Systems.
Parts & SERVICE
We offer factory-backed OEM EcoMister Genuine Parts to support your needs and your customers. We stand behind our product, and offer our expertise and knowledge to help you get the right parts in a timely manner.
2-Day Delivery Guarantee*
*Delivery guarantee is 2 standard business days for delivery services within North America, provided by UPS. The cost of shipping will depend on your location, the carrier chosen, and the size and weight of the product purchased.
Request Parts
WARRANTY
- One year warranty on all EcoMister components.
- One year mechanical failure warranty.
- 90-day diaphragm failure warranty.
- 90-day warranty on diaphragm pumps and diaphragms in electronic control valves.
- 90-day warranty on PTO clutch.
